About Us

A Family-Owned Australian Beauty Retailer Since 1986

 

Oz Hair and Beauty began in 1986 when hairdresser Elio Nappa opened the first Oz Hair salon in the Sydney suburb of Rockdale. Built on a passion for hairdressing and exceptional customer service, Elio and his wife Venessa quickly grew the family business into multiple salon locations across Sydney.

For more than 30 years, the flagship salon located in Sydney’s iconic Queen Victoria Building (QVB) has become a testament to the premium service, expertise, and customer experience that continue to define the Oz Hair and Beauty brand today.

As online shopping began transforming retail, Anthony Nappa recognised an opportunity to bring the same professional salon experience to customers across Australia through ecommerce. In 2012, Oz Hair and Beauty was launched with a simple vision: to make premium hair and beauty products more accessible while delivering exceptional customer service nationwide.

With continued growth and expansion, Anthony’s brother Guy Nappa joined the business and now serves as Chief Operating Officer (COO), helping lead the company’s rapid expansion across ecommerce, retail operations, and customer experience. Guy has also been recognised as the #1 person in Inside Retail’s Top 50 People in Ecommerce for both 2025 and 2026, reflecting Oz Hair and Beauty’s continued leadership and innovation within the Australian retail industry.

In 2024, Oz Hair and Beauty was also recognised at the Australia Post Online Retail Industry Awards (ORIAS), winning Best Multichannel Retailer - a reflection of the brand’s continued innovation and success in delivering seamless customer experiences across both online and physical retail.

Australia’s Destination for Premium Hair and Beauty

Today, Oz Hair and Beauty is a leading Australian omnichannel beauty retailer offering premium haircare, skincare, makeup, styling tools, wellness, and salon-quality beauty products from some of the world’s most recognised brands.

Through our growing online platform and expanding retail store network across Australia, we help customers discover expert-approved products, emerging beauty trends, and trusted favourites - all backed by knowledgeable service and a seamless shopping experience.

From professional salon brands to globally recognised beauty names, we are passionate about helping Australians look and feel their best with products that deliver real results.

Growing With the Support of Leading Retail Investors

Oz Hair and Beauty’s continued growth has been supported by leading Australian retail and ecommerce investors, helping accelerate investment in technology, logistics, customer experience, and national retail expansion.

Publicly announced investors and partners have included Edison Growth Fund, BBRC, and retail leaders including Accent Group CEO Daniel Agostinelli, reflecting strong confidence in the company’s long-term vision and omnichannel growth strategy.

As customer demand continues to grow, Oz Hair and Beauty is continuing to expand its retail presence across Australia, creating new ways for customers to shop their favourite beauty brands both online and in-store.

Why Customers Choose Oz Hair and Beauty

Customers across Australia choose Oz Hair and Beauty for:

  • 140 day return period - the longest in Australian beauty retail 
  • Free Australian shipping with orders over $59 
  • 4.8 star rating with over 2 million customer reviews
  • Premium salons and professional beauty brands
  • Expert product recommendations
  • Competitive pricing and exclusive offers
  • Seamless online and in-store shopping experiences
  • Access to trending and innovative beauty products
  • Dedicated customer service and support

Everything we do is guided by one simple philosophy:

“It’s About You”

At Oz Hair and Beauty, our mission remains the same today as it was from the beginning - to provide premium hair and beauty products alongside exceptional customer service for Australians everywhere.

As we continue to grow, we remain committed to innovation, expert-led service, and creating the future of beauty retail in Australia.